"You have our commitment that we will do everything we can to ensure that your shopping experience with us exceeds your expectations."
RETURNS - If you are not 100% satisfied with
our moving boxes or moving supplies, you can return them within 14 days from
your delivery arrival date for a refund.
No partial returns are accepted;
Items must be in their original packaging;
You will need to arrange for, and pay for, return shipping;
In the unlikely event of receiving incorrect or defective product, you will be sent a prepaid Return
Shipping Label; and
Your credit card, PayPal or Google account will be credited once the package is received.
ORDER CANCELLATIONS - In the event you need to cancel your order, you must notify us by 3:00PM local time of item(s) destination, Monday through Friday or the following business day if order is placed on a weekend to avoid any charges. Cancellations can be made via Customer Service at
ADDRESS CORRECTIONS - Please contact us immediately if you require an address correction. Customer Service is available at
Need help selecting moving supplies? Call our general help line at 1-855-588-6405.